Shipping is always free! Our average shipping time is between 5-15 days

We ship worldwide and shipping cost fee is for free (*)

Please allow up to 1-2 business days to process your order before it ships. Delivery of your order may take up to 5-15 days, but depending on your country delivery may be much faster (or a bit slower).

All items are shipped with registered postal mail and include a tracking number when possible. 

If your order has not arrived within 3 weeks please contact us by replying to your specific order confirmation email and we can discuss sending out a new item or a refund.

Important: Customer satisfaction is our number one priority. Therefore we have a dedicated Customer Service team that can be reached on hello@oh-mybaby.com. If you don't have a positive experience for any reason, we will make our best effort to make sure you are 100% satisfied with your purchase. 

(*) We do not take responsibility for the internal regulations of each country regarding tariffs and customs.